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ABOUT THE BOOK

E-governance is one of the fastest growing phenomenon all over the world and has become the buzzword. It has been used by number of countries as an enabling tool to achieve not only good governance goals but also various economic and social goals of the country. Today, many E-governance. Both central and local government is using Information Technology in increase efficiency and improve the service delivery. however, if not implemented properly, E-governance initiatives cab waste scare resources and public can lose their confidence in the government.

TABLE OF CONTENTS

1. Introduction

2. E-Governance in India: Genesis and Conceptual Framework

3. An Overview of MCA21 E-Governance Project

4. E-Governance Services-Implementing Agency Perspective

5. Users perceptions towards E-Governance: Enablers & Inhibitors

6. Guidelines for Improving E-Governance Service Delivery